Privacy Policy

Last Updated: October 2025

1. Introduction

Amalgamated Facilities Management Limited (the Company) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, social media platforms or engage with our services.

We are based in the Channel Islands and operate in accordance with:

  • The Data Protection (Jersey) Law 2018

  • The Data Protection (Bailiwick of Guernsey) Law, 2017

  • The UK General Data Protection Regulation (UK GDPR) (as applicable)

  • The Company’s Data Protection Policy

2. Who We Are

Amalgamated Facilities Management Limited
Registered Company Number Guernsey 723 -   Registered Company Number Jersey 77592
Bordeaux House, North Side, Vale, Guernsey, GY3 5TX
St Helier Business Park, La Pouquelaye, St Helier, Jersey, JE2 3TP

3. What Data We Collect

We may collect the following information:

  • Identity Data: For example - Name, job title, company

  • Contact Data: For Example, - Email address, phone number, postal address

  • Technical Data: For example - IP address, browser type, device information

  • Usage Data: For example - Pages visited, time spent on site, referring pages

  • Marketing & Communications Data: (if applicable)

4. How We Collect Data

We collect data via:

  • Website forms (e.g. contact, enquiry)

  • Email and phone interactions

  • Automatically through cookies and analytics tools

  • Third-party service providers (e.g. web hosting, CRM, analytics)

  • Other forms such as subcontractor or supplier onboarding

5. Legal Basis for Processing

Under UK GDPR and local data protection laws, we rely on the following legal bases:

  • Consent – when you actively give permission

  • Contractual necessity – to deliver services or respond to enquiries

  • Legal obligation – where required by law

  • Legitimate interests – for business administration and site security

6. How We Use Your Data

We use your data to:

  • Respond to your enquiries and provide services

  • Manage our relationship with you

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Send relevant communications

7. Sharing Your Data

We do not sell your data.

We may share data with:

  • Service providers (e.g. IT support, web hosting, email services)

  • Professional advisors (e.g. legal or accounting)

  • Law enforcement or regulatory bodies (where legally required)

8. Cookies & Tracking

Our website uses cookies to improve user experience, measure site traffic, and help us understand visitor behaviour.

For more detail, please refer to our Cookie Policy.

You can manage cookie preferences in your browser settings.

 9. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes it was collected. This may vary depending on the type of data and applicable legal requirements. For further information contact our Data Protection Lead and refer to the Company’s data retention and destruction schedule.

10. Your Rights

You have the following rights under applicable data protection laws:

  • To access your personal data

  • To correct or update inaccurate data

  • To request deletion of your data ("right to be forgotten")

  • To restrict or object to processing

  • To withdraw consent at any time (where applicable)

To exercise your rights, contact the Company’s Data Protection Lead at enquiries@amalgamatedfm.com

Data Subject Access Requests (DSAR) are dealt with in accordance with the Company’s Data Subject Access Request Procedure. The Company reserves the right to charge a reasonable fee for providing additional copies of information previously supplied to the Data Subject, or for requests that are manifestly unfounded or excessive, particularly where such request is repetitive. The Company aims to respond within one month of receiving your request.

If you are dissatisfied with how the Company has handled your DSAR, you can raise a complaint with:

Jersey Office of the Information Commissioner – www.joic.je

Office of the Data Protection Authority (Guernsey) – www.odpa.gg

11. Data Security

We implement technical and organisational measures to safeguard personal data, including:

  • Cyber Essentials Certification (IT Infrastructure v3.1) to include:

  • Firewalls

  • Secure Configuration

  • Security Update Management

  • User Access Control

  • Malware Protection

  • SSL encryption on our website

  • Organisational policies and procedures

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

13. Contact Us

For any privacy-related queries or requests, please contact:

AFM Data Protection Contact
Email: enquiries@amalgamatedfm.com
Phone: 01481 252111 or 01534 877688
Address: Bordeaux House, North Side, Vale, Guernsey, GY3 5TX or St Helier Business Park, La Pouquelaye, St Helier, JE2 3TP